Last updated: August 14, 2026
PostShop is meant to be usable by everyone who wants to use it. This page sets out the standard we work to, what we have checked, what is outside our hands, and how to tell us when something here gets in your way.
Section 1The standard we work to
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These are the guidelines the U.S. Department of Justice points to as the benchmark for accessible websites.
We are not certified by any third party and we do not claim full conformance. What we can tell you is what has actually been checked and what has actually been fixed.
Section 2What has been done
- Text contrast. Text is measured against its background rather than judged by eye, and colours that came in under the ratio WCAG asks for have been raised.
- Images. Images carry alternative text describing what they show, so a screen reader conveys the same information a sighted visitor gets. Where a picture has been generated or altered, the description says so rather than presenting it as an unedited photograph.
- Keyboard access. Pages can be operated with a keyboard alone, and focus stays visible. A focus outline is never removed without something equally clear put in its place.
- Skip navigation. Every page opens with a link that jumps past the navigation straight to the content, so keyboard and screen reader users are not made to tab through the same menu on every page.
- Form labels. Fields in the setup and upload forms carry a programmatic label. Placeholder text is not relied on alone, since it disappears the moment you start typing.
- Reduced motion. Where anything animates, the operating system setting that asks for reduced motion is respected.
- Page language and structure. Pages declare their language and use real headings, lists and landmarks rather than styled text standing in for them.
Section 3Where we fall short
We do not claim full conformance, and we would rather say so than imply otherwise. Accessibility is not a box that gets ticked once. Some parts of the site meet the standard comfortably, some meet it narrowly, and some are still being worked on. This gets reviewed as the site changes, and what turns up gets fixed.
Two limits are worth naming, because they sit outside our hands rather than inside them:
- Posts published on your behalf. Social platforms control their own accessibility. We cannot change how Instagram or LinkedIn present a post once it has published there. What we can do is make sure the description that travels with your image is a real description.
- Third-party pages. Payment is handled by Stripe, and account connections are handled by each social platform. Those pages are outside our control, though we choose providers who take this seriously.
Section 4Tell us when something is in your way
If any part of this site or the PostShop service is difficult or impossible for you to use, we want to hear about it.
- Email: hello@postshop.live
- Text: If you are a client, send a message to your dedicated PostShop number beginning with the word FEEDBACK.
Please say which page, what you were trying to do, and what assistive technology you were using if any. We aim to reply within two business days.
Section 5Our commitment
If something here stops you doing what you came to do, that is a defect on our side and it gets treated as one. You will be told plainly whether it can be fixed, when, and what to do in the meantime. If a fix is going to take time, we will find you another way to get the same thing done.
Based in Los Angeles, California