Terms of Service

This Client Service Agreement ("Agreement") is entered into between PostShop ("we," "us," or "our"), and the individual or business entity subscribing to our services ("Client," "you," or "your"). By checking the consent box and completing payment, you agree to be bound by these terms.

Eligibility. You must be at least 18 years old, and able to form a binding contract, to subscribe to PostShop.

Effective Date: The date on which you complete payment and begin your subscription.
Last Updated: October 10, 2026

Section 1Services Provided

PostShop provides a managed social media content creation and publishing service. We create, schedule, and publish social media posts on your behalf based on photos, videos, and text you submit to us, whether through your dedicated PostShop phone number or through your PostShop dashboard.

Our services include:

• Receiving and processing photos, videos, and text notes you submit via the secure upload link we provide, and processing commands and notes you send via SMS to your assigned PostShop number where one has been issued to you
• Providing you with access to a web-based client dashboard at postshop.live, from which you may submit content, review and approve or decline drafts, review and approve drafted replies to comments, view and change the publishing schedule for approved posts, view your published posts, connect and disconnect social media platforms and select the pages, boards, profiles, and locations that receive your posts, request capture suggestions, and manage your plan and billing
• Generating social media captions written in your unique voice, based on the voice profile we build for your account
• Publishing posts to the social media platforms you choose to connect
• Providing the account holder with a private link, on request, showing every approved post that has not yet published, together with the ability to change the time an individual post publishes, change the order of upcoming posts, or discard an individual post before it publishes
• Formatting and sizing your photos for each platform on which they are published (all plans)
• Automatically enhancing your photos for optimal display
• Rendering a still photograph you submit into a short video with motion applied, where you request it
• Transcribing recorded audio and placing the resulting captions onto video, where you request it
• Building an AI-generated scene around a photograph you submit, where you request it. Your subscription includes 20 AI scenes per calendar month. Your monthly allowance resets on the first day of each month, and any scenes you have not used by then do not carry forward. A scene that the image generator declines to produce is not counted against your allowance and is not published; we text you when this happens so you can describe the scene differently and try again. We may limit the number of repeated generation attempts within a single month in order to prevent misuse of the service. If you purchase additional AI scenes beyond the allowance included with your plan, those additional scenes do not expire: they remain on your account until you use them, and they carry forward from month to month. Your included monthly allowance is always used first, so purchased scenes are only drawn upon once the included allowance for that month has been used.
• Drafting suggested replies to comments left on your published posts, for your review and approval. Comment drafting is subject to a fair-use ceiling: we draft up to 15 replies per account in each processing cycle, and cycles run every six hours, which is approximately 1,800 drafted replies per account per calendar month. Comments beyond that ceiling in a given cycle are not discarded — they are drafted in a later cycle. Unlike your posting allowance, the volume of comments you receive is determined by your audience rather than by anything you send us, and this ceiling exists so that a single unusually popular post cannot consume the service’s capacity. We will tell you if your account regularly reaches it.
• Publishing a reader page, a share page, a print page and a book page for each book you add on your dashboard. From the reader page, readers you send there can leave a review on Amazon, Goodreads or Barnes & Noble, set a reminder to review it later, and ask libraries and bookstores near them to carry the book; the book page has links to buy it; returning the share page to you by text when you send REVIEW to your PostShop number; and, when you tick the box on the approval page, adding a link to your book at the end of a post. Section 8b sets out how this works
• Generating captions in up to three languages — your primary language plus up to two translations — where you have configured additional languages
• Providing capture suggestions on request. When you text IDEA to your PostShop number, we return a private link to three specific suggestions of what to photograph or record, drawn from the information on your account: your business details, the subjects of your recent posts, and, on plans that include performance or strategy reporting, the findings of your recent reports. Suggestions are limited to three requests per day, each with one further set available if the first does not suit. Suggestions are recommendations only. They are not instructions, and PostShop does not warrant that acting on a suggestion will produce any particular result. What you choose to photograph, and whether you have the right to photograph and publish it, remain your responsibility under Section 5.

PostShop's services are limited to those specifically described in this Agreement. Services not explicitly included, such as community management, direct message handling, comment moderation, paid advertising, custom or live strategy consulting beyond the Monthly Strategy Report included with your subscription, or account setup, are outside the scope of this Agreement and are not provided unless separately agreed to in writing.

Section 1aHow You Access the Service

PostShop is delivered through two surfaces: a dedicated PostShop phone number that you send text messages to, and a web-based dashboard that you sign in to. Which of these are available to you depends on where your account is located.

Accounts in the United States. If the mobile number on your account is a United States number, we provision you a dedicated PostShop phone number, ordinarily within approximately thirty minutes of signup, and you also receive dashboard access. You may use either surface, or both, at any time. By default we send your service notifications by text message; you may ask us to send them by email instead, or by both.

Accounts outside the United States. If your account is located outside the United States, no PostShop phone number is issued and no text messages are sent to you. This is a limitation of United States carrier and messaging regulations, which do not support reliable two-way text messaging between a United States number and a handset registered abroad. Your service is delivered in full through the dashboard, and every notification that a domestic client would receive by text — including approval requests, submission confirmations, connection notices, and billing notices — is sent to you by email instead. No feature of your plan is withheld on this basis, and no different or additional charge applies.

How your account is classified. You select your country during signup, and that selection determines which of the two arrangements above applies to your account, the dialling code applied to the mobile number you provide, and the country in which we search for your business listing. If you select the wrong country, contact us using the details in Section 18 and we will correct it.

Where PostShop is available. PostShop is offered only in the countries listed in the country selector during signup. That list may change. We may decline or cancel a subscription where we determine that the account is not located in a country we serve, or where the law of that country prevents us or our payment provider from offering the service there. Where we cancel on this basis before any service has been delivered, we refund in full; otherwise Section 4a applies.

Seller of record, currency and tax. Subscriptions bought through our checkout are sold to you by Sold through Link, LLC, a Stripe company (“Link”), acting as the seller of record for the payment. Link processes your payment, calculates and collects any sales tax, VAT or GST that applies where you live, and issues your receipts and tax invoices; your card statement shows LINK.COM* followed by PostShop. Our prices are set in US dollars. Checkout may show and charge the equivalent amount in your local currency, and any applicable tax is added to the price and shown before you pay. PostShop provides the service itself under these terms.

Signing in to the dashboard. The dashboard has no password. To sign in you enter the email address associated with your account and we email you a single-use sign-in link, which expires fifteen minutes after it is issued. Following that link creates a signed-in session on that browser which remains valid for thirty days unless you sign out or we end it. Because a sign-in link is delivered by email, anyone with access to your email account can obtain access to your PostShop dashboard. You are responsible for the security of that email account and for notifying us promptly if you believe it has been compromised. On request we will immediately invalidate every signed-in session on your account.

What the dashboard is not. The dashboard displays your recent posts and the drafts and comments currently awaiting your decision. It is not an archive and is not a storage service. Your photographs and videos leave our working systems on the schedule described in Section 13 and in our Privacy Policy regardless of whether they still appear on the dashboard, and you should keep your own copies of anything you send us.

Availability. PostShop does not guarantee uninterrupted availability of the dashboard or of any other surface. We may modify, add to, or remove dashboard features at any time; where a change materially reduces what your plan provides, Section 15 applies.

Section 2Subscription Plans

PostShop is offered as two subscriptions, each at a single monthly rate presented during checkout. PostShop includes every feature described on our website. PostShop Relay includes a reader page for each of your books, from which readers can review your book and ask libraries and bookstores to carry it, reader reminders and the monthly reader report, and does not include publishing to your social media accounts; the provisions of these terms about publishing, connected accounts and the daily posting ceiling apply only to PostShop. Within each subscription, no feature is withheld from one subscriber and given to another. The lists of nearby libraries and bookstores shown on a reader page cover the United States; a reader elsewhere is shown the book’s title, author and ISBN to take to a library or bookstore directly. Bookstore locations are from OpenStreetMap. Whether a library or bookstore acquires a book is its own decision. Where your account is outside the United States, the reader page and its QR code are opened from your dashboard, as no PostShop number is issued (Section 1a).

A PostShop subscription permits publication of up to one post per day. This is a ceiling and not a commitment: we publish what you send us, and there is no requirement to reach it. Content you send beyond the daily ceiling is not discarded — it is published across the following days as described in Section 8a. There is no limit on the number of platforms you connect, no limit on the number of people you authorise to send content, and no additional charge for either. New subscriptions begin with a free trial as described in Section 3.

Pilot Rate. Subscriptions started through the PostShop pilot offer are charged a discounted rate of $50 per month for the first twelve monthly payments after the free trial, and the standard monthly rate, currently $99, from the thirteenth monthly payment onward. The pilot offer is limited to ten subscriptions. A pilot place is counted when its free trial begins, including a trial that is later cancelled. We will notify you no fewer than 7 and no more than 21 days before your rate changes from the pilot rate to the standard rate. The notice states the new rate, that it is charged monthly, and how to cancel. The pilot rate belongs to the subscription it was issued with; it does not transfer to another account and does not apply to a new subscription started after cancellation. Everything else in these terms applies to pilot subscriptions in the same way.

Section 3Billing & Payment

Free Trial. New subscriptions begin with a five-day free trial, or with a longer free trial where you sign up through an invitation that offers one. The length of your trial is shown at checkout and in the confirmation email we send when you sign up. Your trial starts on the day you complete signup and provide a valid payment method. During the trial you have full access to your selected plan, including posting, AI scenes, and every other feature of that plan. No charge is made during the trial period. A valid payment method is required to begin the trial so that service continues without interruption if you choose to stay.

Reminder Before Billing. The day before your trial ends we will send you a reminder that billing is about to begin. Where your trial is longer than 31 days, we also email you between 3 and 21 days before it ends with your plan, its price, how often it is charged, and how to cancel. This reminder is sent to the mobile number associated with your account, or, where your account does not receive text messages or you have chosen email notifications, to the email address associated with your account.

When Billing Begins. If you have not cancelled before your trial ends, your first monthly payment is charged when it ends and your first monthly billing period begins on that date. Your subscription then automatically renews on the same date each month at your plan's monthly rate until you cancel. By subscribing, you authorize us to charge your payment method on file when your trial ends and on each renewal date thereafter.

Cancelling During the Trial. You may cancel at any time during your free trial and you will never be charged. Cancellation during the trial takes effect when the trial period ends. Until then your service continues and posts you have approved continue to publish, unless you ask us to stop immediately as described in Section 4. For a subscription started through the pilot offer described in Section 2, cancelling during the trial also closes the account itself: once the trial ends, your PostShop phone number is released and our access to your connected social media accounts is removed, normally within two days. To return, you would subscribe again, and the one-trial rule below applies. Trial cancellation uses the same methods described in Section 4.

Changing Plans During the Trial. You may move between PostShop and PostShop Relay during your free trial. Changing plans does not end or shorten the trial, and no charge is made during it. A move to PostShop takes effect immediately; for any other change, we confirm by text or email the date it takes effect. Your first monthly payment, charged when the trial ends, is at the rate of the plan you are on at that point. Where your free trial came with an invitation for PostShop Relay, the free period covers PostShop Relay only: moving to PostShop ends the trial, and billing for PostShop begins that day. The billing portal shows the amount due before you confirm the change.

One Trial Per Client. The free trial is available once per business. If you cancel and later resubscribe, or if you open an additional account for the same business, the trial does not apply again and billing begins immediately on signup.

Payment Method. Payment is processed by Stripe through Link, as described in Section 1a under “Seller of record, currency and tax.” Checkout accepts major credit and debit cards and the other payment methods it offers in your country. You are responsible for keeping your payment information current. If your payment method fails, we will attempt to process the charge again. If payment cannot be collected after reasonable attempts, your service will be paused until payment is resolved.

Price Changes. We will give you written notice no fewer than 7 and no more than 21 days before any increase to your subscription rate takes effect. The notice states the new rate and how to cancel. The new rate takes effect at the start of the first billing cycle after that notice period. You may cancel before the new rate takes effect.

No Refunds. Subscription fees are non-refundable. The free trial exists so that you can evaluate the service before any charge is made. Once a monthly payment has been charged, that payment is not refunded and is not prorated. If you cancel mid-cycle, your service continues through the end of the current billing period and no refund or proration is issued for the remaining days. The one exception is a gift that is never started, which is refunded as described in Section 3a. This does not limit any right to cancel or to a refund that the consumer law of your country gives you and that cannot be excluded by agreement, including a statutory cooling-off period; where such a right applies, it applies in full, and Link may also issue refunds under its own policies as seller of record.

Section 3aGifts

Giving a Gift. You may buy PostShop or PostShop Relay for another person as a gift. You choose the plan, the number of months, from 1 to 24, and the day the gift is delivered, which may be the day you buy it or any day in the 45 days after. You pay once, when you buy the gift: the monthly rate shown on the gift page for each month given, plus any applicable sales tax. While PostShop Relay has a limited-time price, a Relay gift is charged at that price for every month given. A gift is not a subscription in your name. Your payment method is not charged again and nothing renews. Payment is processed by Stripe through Link, as described in Section 1a.

Delivery. On the delivery day we email the gift to the recipient at the address you gave us, with your name and any note you wrote, and we confirm to you by email that it has been sent. You are responsible for giving us a correct address. To change the delivery day, the recipient’s address or your note before the gift is sent, reply to your confirmation email or write to hello@postshop.live.

Starting a Gift. The recipient has 30 days from the delivery day to start the gift. Starting it opens the recipient’s own account, and the recipient agrees to these terms for that account. No payment method is asked for. The months given run from the day the gift is started. The free trial and the one-trial rule in Section 3 do not apply to an account started with a gift. A recipient who already has an account writes to us and we apply the gift to it. A gift cannot be exchanged for money, and a gift that has been started is not refunded.

Gifts That Are Not Started. If a gift has not been started within 30 days of the delivery day, it is cancelled and the full amount you paid is refunded to the payment method you used. During those 30 days we remind the recipient, and we tell you before the gift is cancelled and again when the refund is made. You may also cancel a gift that has not been started, for a full refund, by replying to your confirmation email. These refunds are the exception to the No Refunds term in Section 3.

When a Gift Ends. We email the recipient before the gift ends. When it ends, the recipient’s account closes and nothing is charged, unless the recipient has added a payment method of their own. A recipient who adds a payment method before the gift ends becomes a subscriber: the plan then renews each month at its standard rate, charged to the recipient’s payment method from the day the gift ends, until the recipient cancels, and Sections 3 and 4 apply to that subscription. One exception: where a PostShop Relay gift was bought at a limited-time price and ran for fewer than six months, the recipient’s monthly payments are charged at that price until six months, counting the months of the gift, have passed since the gift was started, and at the standard rate after that. The amounts are shown when the gift is started and in the email we send that day. The person who gave the gift is never charged for it.

Section 4Cancellation

How to Cancel. You may cancel your subscription at any time through the billing portal reached from the Plan & billing area of your dashboard, by text message to your PostShop number where you have one, by email, or through any other online cancellation method we make available. Cancellation is available through the same medium used to sign up, as required by California law.

When Cancellation Takes Effect. If you cancel during your free trial, you are never charged, and cancellation takes effect when the trial period ends; Section 3 describes what continues until then and what happens to pilot subscriptions. If you cancel after billing has begun, cancellation takes effect at the end of your current billing period. Your posts will continue to publish through the end of the period you have already paid for, and no refund or proration is provided for the remaining days in that period.

Immediate Stop Option. If you want all posting to stop immediately upon cancellation rather than continuing through the end of the billing period, you must request this explicitly in writing, via text or email. Otherwise, we will continue publishing through the end of your paid period.

Annual Renewal Reminder. If your subscription remains active for 12 consecutive months, we will send you a renewal reminder before your next billing cycle, as required by California law. This reminder will include your current rate, renewal date, and instructions for cancellation.

Section 4aRight to Refuse or Terminate Service

PostShop reserves the right to refuse service to any prospective client at our sole discretion, with or without cause, and without obligation to provide a reason. PostShop also reserves the right to terminate any active subscription at our sole discretion, with or without cause, upon written notice to the client via text message or email.

If we terminate your subscription:

• We will provide you with a prorated refund for the unused portion of your current billing period, calculated from the date of termination to the end of the billing period
• We will disconnect from your social media accounts and cease all posting within 24 hours of the termination notice
• Any content already published to your accounts prior to termination remains on your accounts and is yours to keep, remove, or modify

Section 5Client Responsibilities

To deliver our services effectively, you agree to the following:

• Submit content, including photos, videos, and text, through the upload link we provide in response to texting UPLOAD to your assigned PostShop number. Content you submit is the raw material we use to create your posts.
• Provide accurate information when you sign up and on your dashboard, and connect your social media accounts from the Connections area of your dashboard, through each platform’s own authorization.
• Ensure you have the right to use all content you submit. Do not send us photos, videos, or other materials that belong to someone else, that you do not have permission to publish, or that infringe any third party's intellectual property rights.
• Ensure you have the right to publish all audio you submit or record, including anything audible in the background of a recording. Music, broadcasts, live performances, and third-party speech captured incidentally remain subject to the rights of whoever owns them.
• Keep your payment information current and notify us promptly if your payment method changes.
• Keep the email address on your account current and under your control, and notify us promptly if it changes or if you believe it has been compromised. Sign-in links for your dashboard, and on some accounts your service notifications, are delivered to that address.
• Respond to any requests for information or clarification in a timely manner, particularly while your account is new.
• Submit photos no larger than 10 MB and video clips no larger than 90 MB and no longer than 60 seconds. Media exceeding these limits will not be processed and will not count toward your daily post allotment.

Section 6Content Ownership & License

Your Content. You retain full ownership of all photos, videos, and other content you submit to PostShop. We do not claim ownership of your content.

License to PostShop. By submitting content to PostShop, you grant us a limited, non-exclusive, revocable license to use, edit, and publish your content on your social media accounts as part of delivering our services. This license exists solely for the purpose of fulfilling your subscription and terminates when your subscription ends.

Captions & Generated Content. Captions and other text content generated by PostShop as part of your service become your property upon publication. You are free to reuse, modify, or repurpose any captions we create for you.

Portfolio Use. We may use published posts, including photos and captions, as examples in our portfolio, website, or marketing materials, unless you notify us in writing that you do not want your content used in this way. We will honor any such request within 7 days.

Copies of your reports. Where your plan includes a weekly recap, monthly performance report, or strategy report, PostShop keeps a copy of each report it produces for you, in addition to sending it to you. We use these copies to inform later work on your account, including the capture suggestions described in Section 1, so that what a report found can shape what we suggest next. Report copies contain the same information as the report you received and do not contain your photographs or videos. They are kept with your other account records, as set out in Section 13 and our Privacy Policy.

Section 7Social Media Account Access

To publish posts on your behalf, we require access to your social media accounts. After payment, you connect each platform from its own page in the Connections area of your dashboard: you tap Connect, sign in to that platform directly, and approve access. No passwords are shared with PostShop. The current connection status of each platform is shown in the same area at any time. You can revoke access at any time through your platform's settings.

We will not modify your account settings, profile information, bio, or any other account details without your explicit permission. Our access is limited to creating and publishing posts.

You are responsible for maintaining the access you have granted us. If you revoke our access or delete your account on any platform, posting to that platform will be interrupted. If posts are missed due to an access issue on your end, those posts are not carried over to future billing periods. Please notify us promptly if your access changes so we can restore service.

Upon cancellation, we will disconnect from your social media accounts within 30 days.

Section 8Content Review & Approval

All content is screened for brand appropriateness and quality before publishing. All accounts are on pre-publish approval. Every post requires your review and approval before it goes live. This is not an option you select or can turn off. No automatic-publishing option is offered to any client.

How approval works. Before anything publishes we send you a private link, by text message or by email depending on how your account receives notifications. The same drafts are also listed in the Drafts area of your dashboard, and may be acted on there whether or not you received or kept the notification. Opening a draft shows you the media and the caption exactly as they would appear, and gives you these choices: approve and publish; write your own caption and publish it instead, as described below; send the draft back with a note, in which case we rewrite it and send you a fresh draft; or decline it entirely using the "Don't publish this" control, which asks you to confirm and then sets the draft aside permanently. A draft you set aside does not publish and does not count against your daily post allowance. There is no timer on approval and no automatic fallback: if you never act, nothing is published.

People you allow to approve. From the People with access area of your dashboard you may let other people sign in to your dashboard, text your PostShop number, or both, and you may allow any of them to approve posts and drafted comment replies. An approval, rejection or other decision made by someone you have allowed to approve is treated as your own, and approval notifications are sent to them as well as to you. You are responsible for whom you add and whom you allow to approve, and you may withdraw either at any time. People you add cannot see billing, change your plan, or add anyone else.

Your own words, and translations of them. You may write your own caption instead of a suggested one, either on the approval page or with a submission. Publishing your own caption on the approval page is your approval of it, and it publishes exactly as you wrote it; we do not edit your words. If you have set additional languages and choose to include translations, the translations are produced by AI from your words and publish beneath them without a separate approval of the translations. This applies both when you publish your own caption from the approval page and when you approve a submission you wrote yourself with translations requested. On the approval page you may see the translations before publishing; the translations shown are the ones that publish, unless you change your words afterwards. Translations are added only on platforms with room for them, and are not added on X, Bluesky, Threads, TikTok or Pinterest.

Drafts you do not act on. Drafts do not wait indefinitely. If a draft has been waiting for your decision, we will send you a reminder after one day, again after three days, and a final notice after seven days stating the date the draft will lapse. If ten days pass without a decision, we set the draft aside on your behalf, it will not be published, and the associated media is deleted from our systems. You will receive a confirmation of this. Reminders and confirmations are sent by the channel your account uses for notifications. A draft that lapses does not count against your daily post allowance, and it does not affect anything you send afterwards.

Because every post is approved by you, or by someone you have allowed to approve, before it publishes, a published post is one you or they have reviewed and accepted. If a published post nevertheless does not meet your expectations, you may text FEEDBACK followed by your concern to your PostShop number, and we will respond within 48 hours. Please note that once a post is published it lives on your own connected account. Our publishing tools can remove posts from some platforms but not all, so where removal through our tools is not technically available we will tell you promptly and direct you to remove the post from your account. In every case we will correct the underlying instruction so the same problem does not recur.

Regardless of your preference, you may request changes to any post at any time. For posts not yet published, we will make the change before publishing. For posts already published, we will make reasonable efforts to edit or remove them subject to the platform limitations described above.

Section 8aHow We Handle Your Submissions

Each text message you send to your PostShop number becomes one post that PostShop publishes across your connected social media platforms. Because each platform has its own rules about what it accepts, PostShop automatically applies the following handling rules.

One submission, one post. Each submission you send becomes a single post distributed across your connected platforms. Submissions are made through a secure, single-use upload link. We text you a link in response to the UPLOAD command, and include a fresh link with each submission confirmation. Media attached directly to a text message is not processed as a submission; we reply with your upload link instead.

AI-generated images. You may optionally request that we generate a new image around a photo you submit, based on a written description you provide. If you do:

• The resulting image is generated by a third-party artificial intelligence service and is not a photograph. The entire image is reconstructed around your subject, and details may differ from your original photo, including text, logos, and the appearance of people.
• No AI-generated image is published without your express approval. We text you the result and it publishes only after you approve it.
• You are solely responsible for the content you request in your description, including any request that depicts identifiable people, third-party trademarks, branded products, or real locations, and for obtaining any consent or permission required for that content.
• Generated images may carry metadata identifying them as AI-generated. Social platforms may detect this metadata and apply their own AI-content labels to your post. We do not control platform labeling.
• Each generation consumes one of your monthly AI image allowance, including regenerations you request after reviewing a result. Unused allowance does not carry over between billing periods and is not refundable.
• Some professions and jurisdictions regulate the use of digitally altered images in advertising. You are responsible for knowing and following the rules that apply to your business, and for determining whether a generated image may be used in your advertising at all. PostShop does not add regulatory disclosure statements to captions and does not host original-image comparison pages.

Real estate advertising. If you are a licensed real estate broker or salesperson, or you otherwise advertise real property for sale or lease, California Business and Professions Code section 10140.8 requires that any digitally altered image used in an advertisement or promotional material for real property carry a conspicuous statement that the image has been altered, together with a link, URL, or QR code to the original, unaltered image. Other states and multiple listing services impose comparable or stricter requirements. PostShop does not generate these disclosures and does not publish original-image comparison pages, so a generated image published through PostShop will not satisfy those requirements on its own. Please do not request AI-generated images of a property you are marketing. The AI image feature is intended for content that does not depict real property offered for sale or lease. You remain solely responsible for compliance with all advertising rules applicable to your license and your listings.

Video captions. You may optionally request that we add on-screen captions to a video you submit. If you do:

• The spoken audio is transcribed by a third-party artificial intelligence service. Transcription is not guaranteed to be accurate, particularly for proper names, technical terms, accented speech, background noise, or overlapping speakers.
• We text you the transcript before anything publishes. You may approve it, or choose to publish the video without captions. Nothing publishes until you make that choice.
• Approved captions are rendered permanently into the video file that is published. They cannot be edited or removed after publication without removing the post itself.
• Adding captions requires the video to be re-encoded, which may result in a file that differs slightly in quality from the one you submitted.

Platform-selected music. On photo posts, some platforms can add a soundtrack. You may optionally allow this on a submission. This is currently available on TikTok, and where other platforms add a comparable feature the same terms will apply. If you turn it on:

• The platform selects the track from its own audio library. PostShop does not choose the track, does not license it, and has no ability to specify or influence which one is used.
• You will not hear the track before the post publishes. No preview is available to you, and none is available to us.
• The track cannot be changed after publication. Removing or replacing it requires deleting the post from your account and submitting the content again.
• This applies to photo posts only. TikTok provides no equivalent control for video, and videos publish without a soundtrack.
• Because you cannot hear the track in advance, you are responsible for deciding whether a given post is a suitable place for music at all. We recommend leaving this off for any post of a serious or somber nature.
• If a platform later mutes, restricts, geographically limits, or removes a post because of audio that the platform itself selected, that is a platform decision outside PostShop's control and PostShop is not responsible for the outcome.
• This option is off unless you turn it on, and it applies only to the submission you turn it on for. Nothing carries over to your next post.

Links you provide. You may optionally include a link with a submission. Where you do, that link becomes the destination of your Pinterest pin. If you do not provide a link, Pinterest pins point to the website address we have on file for your business. You are responsible for the destination you provide: for having the right to link to it, for keeping it working and free of harmful content, and for its compliance with the policies of each platform it appears on. Platforms may reject, restrict, or remove a post because of its destination link, and PostShop is not responsible for that outcome. A link applies only to the submission you provide it with and does not carry over to your next post.

Photo formatting. PostShop automatically sizes your photos to match each platform's preferred display dimensions. We do not crop your photos — the full image is always shown. If a photo's aspect ratio does not match a platform's preferred ratio, neutral padding is added around the image rather than cropping any part of it out.

Pinterest. PostShop publishes one pin per photo you submit. Videos are published to Pinterest only when the source video meets Pinterest's strict technical requirements (which Pinterest sets and may change at any time). If a video does not meet those requirements, PostShop skips only the Pinterest pin for that video; all your other connected platforms still receive the content.

YouTube. PostShop publishes videos to YouTube. A submission containing only photos is not posted to YouTube unless you select the option to render a single photo into a short video, in which case that rendered video is published. YouTube receives one video per submission; if you submit multiple videos in a single post, only the first video is published to YouTube.

TikTok, Facebook, LinkedIn, and X/Twitter. These platforms do not accept a mix of photos and videos in a single post. When you submit mixed content, PostShop publishes your photos to these platforms rather than the video. If you submit multiple videos without photos, the first video is published.

Instagram and Threads. These platforms accept a mix of photos and videos. When you submit mixed content, PostShop publishes all your photos and videos together as a single carousel post, up to each platform's limit (for example, up to 10 items on Instagram and up to 20 on Threads).

Photo enhancement. PostShop applies light automatic image enhancement (calibrated adjustments to brightness, color, and contrast) to improve photo quality while preserving the original composition and style of each image.

Multilingual captions. For clients who select additional languages on their dashboard, each caption is generated in your primary language plus up to two additional languages, stacked together in a single post caption across all platforms.

You acknowledge and agree that these handling rules apply to all submissions and form part of the service you are purchasing. PostShop may adjust these rules from time to time to reflect changes in platform capabilities; if we make a material change to how your submissions are handled, we will notify you under the terms of Section 15.

Audio you record

You may optionally record a voiceover on the upload page to accompany a post. If you do:

• The recording is captured on your own device and uploaded with your submission. It is used only to produce that post.
• Where you have also requested on-screen captions, the recording is transcribed by an automated service. Automated transcription is imperfect, and we send you the transcript to check before the post publishes.
• You are solely responsible for everything audible in the recording, including music, broadcasts, live performances, and third-party speech captured in the background, whether or not you intended to record it. Publishing audio you do not hold the rights to may result in a copyright claim against your own platform account, which is outside our control.
• Recordings are subject to a maximum length. A recording that cannot be processed is discarded and the post publishes without it rather than failing.

Video generated from your photographs

You may optionally have a still photograph you submit rendered into a short video with motion applied. Where you do:

• The resulting video contains only your own photograph and, where you have recorded one, your own audio. No third-party imagery, footage, or music is added by us.
• The rendered video is published to the platforms that accept video, while your photograph continues to publish as a photograph to the platforms that accept images. This remains a single submission and counts as one post against your daily allowance.
• If the rendering does not complete, the post publishes as a photograph across all connected platforms. A failed rendering does not consume an allowance and is not grounds for a refund.

Section 8bBook Pages, Reviews, Libraries & Bookstores

What we provide. For each book you add on your dashboard, PostShop publishes four pages at postshop.live: a reader page, with a button for each of Amazon, Goodreads and Barnes & Noble where the book is listed, a way for a reader to ask libraries and bookstores near them to carry the book, the option for a reader to set a reminder, and links to your newsletter and social accounts where you add them; a share page, which shows a QR code that opens the reader page on another person’s phone and lets you send the link by text or through your phone’s share options; a print page, with a table sign and bookmarks carrying the same QR code; and a book page, with links to buy it. We build the store links from the ISBN and from any links you paste, and you can test each one before saving. The pages stay up while the book is on your account. Removing a book takes its pages down, and links you have already sent for it stop working.

When the pages can be used. These pages are for books that are on sale. Each store decides when it accepts reviews: Amazon generally accepts them only once a book is published, and Goodreads accepts reviews before publication from readers who confirm they have read an advance copy. A library or bookstore decides for itself whether and when it can order a book. We do not control any of these rules and cannot change them.

Books you add. By adding a book, you confirm that you are its author or publisher, or are authorized by them to promote it, and that you may use its title, author name, cover image and store links as these pages use them. You must not present a book as published by, or yourself as connected with, a publisher or author you are not connected with. We may remove a book, or close its pages, if it does not meet this, and Section 9a applies to any claim about it.

Your responsibility for the links. You are responsible for checking that each store link opens your book, and for correcting any that does not. Store addresses and a store’s listing of your book are controlled by that store and can change without notice to us.

Asking for reviews. Each store sets its own rules about who may review a book and how reviews may be requested, and those rules apply to you whenever you use these pages. Among other things, you must not offer anything of value in return for a review, ask only people you expect to write a favourable one, or ask people whose relationship to you the store does not permit to review your work. The wording we supply asks for an honest review and offers nothing in return; if you change how or to whom you send it, that is your decision and your responsibility. A store may decline, remove or restrict reviews, or restrict your account, under its own policies, and PostShop has no control over that.

No guarantee of reviews or of shelf space. These pages make a review easier to leave, and a request that a library or bookstore carry the book easier to make. They do not guarantee that anyone will leave a review or make a request, that a store will accept or display a review, what a review will say, or that any library or bookstore will carry the book. Section 10 applies.

Reminders. A reader may ask us to email them one reminder to review your book on a date they choose. We send that one email on your behalf and do not share the reader’s address with you. See our Privacy Policy, Section 2b.

Links in your posts. When you tick the box on the approval page, we add a link to your book at the end of the post on the platforms that make a link in a post tappable (on X, in a reply directly under the post), and use it as the destination of a Pinterest pin where the post has no other link. Where adding the link would take the post past a platform’s length limit, we leave the link off that platform rather than shorten your words.

No affiliation. PostShop is not affiliated with, endorsed by, or acting for Amazon, Goodreads, Barnes & Noble or Bookshop.org. Their names appear so that readers can recognise where a button leads.

Section 9Content Guidelines & Safety

PostShop reserves the right to decline to publish any content that, in our reasonable judgment:

• Contains hateful, discriminatory, or threatening language or imagery
• Promotes illegal activity
• Is sexually explicit or otherwise inappropriate for a general audience
• Could damage the reputation of your business, brand, or personal image
• Infringes on the intellectual property rights of a third party
• Violates the terms of service of the social media platform it would be published to

How screening works. Submissions are screened automatically before publishing, and anything the screen raises is set aside for a person to review rather than published or discarded. Automated screening is imperfect and will sometimes hold content that turns out to be perfectly appropriate; a hold is not an accusation and is not a judgment about you, your business, or your content generally. It reflects only our decision about what we will publish through PostShop on your behalf.

While something is held you will be told that we are looking at it. If we ultimately decline to publish it, we will tell you and explain why. Declined content does not count toward your daily post allotment, and you may submit replacement content.

Section 9aCopyright Policy & DMCA Notices

PostShop respects the intellectual property rights of others and expects clients to do the same. We respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act of 1998 (17 U.S.C. § 512) ("DMCA"). This Section explains how to report material you believe infringes your copyright, how to respond if your content is removed, and our policy toward repeat infringers.

Reporting Alleged Infringement. If you believe content published or processed through PostShop infringes a copyright you own or control, you may submit a written notice to our Designated Copyright Agent identified below. To be effective under the DMCA, your notice must include all of the following:

• A physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf;
• Identification of the copyrighted work claimed to have been infringed, or, if multiple works are covered by a single notice, a representative list of those works;
• Identification of the material that is claimed to be infringing and that is to be removed, with information reasonably sufficient to allow us to locate it (for example, the URL of the post, or the platform and account where it appears);
• Information reasonably sufficient to allow us to contact you, such as your name, mailing address, telephone number, and email address;
• A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
• A statement that the information in the notice is accurate, and, under penalty of perjury, that you are the copyright owner or are authorized to act on the owner's behalf.

Under 17 U.S.C. § 512(f), any person who knowingly and materially misrepresents that material is infringing may be liable for damages. If you are unsure whether material infringes your rights, you may wish to consult an attorney before submitting a notice.

Designated Copyright Agent. Notices of claimed infringement must be directed to our Designated Copyright Agent:

• Agent: DMCA Designated Agent, JWJ Writer LLC (PostShop)
• Mailing Address: 19762 Sherman Way, Ste 214, Winnetka, CA 91306, USA
• Email: dmca@postshop.live

Upon receipt of a valid notice, we will act expeditiously, using the means reasonably available to us, to remove or disable access to the material identified. Depending on where the material was published, this may include removing the material through our publishing tools on platforms that support such removal, deleting any copy of the material stored on our own systems, and, where direct removal through our tools is not technically available, promptly notifying and directing the client who submitted the material to remove it from their connected account. We will also take reasonable steps to prevent the same material from being re-published through our service, and where applicable will take reasonable steps to notify the client who submitted the material.

Counter-Notification. If your content was removed or disabled and you believe the removal resulted from mistake or misidentification, you may submit a written counter-notification to our Designated Copyright Agent. To be effective, a counter-notification must include all of the following:

• Your physical or electronic signature;
• Identification of the material that was removed or disabled and the location at which it appeared before it was removed or disabled;
• A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification; and
• Your name, mailing address, and telephone number, together with a statement that you consent to the jurisdiction of the U.S. federal district court for the judicial district in which your address is located (or, if your address is outside the United States, the U.S. District Court for the Central District of California), and that you will accept service of process from the person who submitted the original notice or that person's agent.

If we receive a valid counter-notification, we may restore the removed material in not less than 10 and not more than 14 business days following receipt, unless our Designated Copyright Agent first receives notice that the original complaining party has filed an action seeking a court order to restrain the allegedly infringing activity.

Repeat Infringers. In accordance with the DMCA and other applicable law, PostShop maintains a policy of terminating, in appropriate circumstances, the accounts of clients who are determined to be repeat infringers of the intellectual property rights of others. PostShop may also, in its sole discretion, suspend service to or remove content from any client who infringes the intellectual property rights of others, whether or not a repeat infringement has occurred.

Section 10No Performance Guarantees

PostShop provides a content creation and publishing service. We do not guarantee any specific outcomes, including but not limited to a specific number of followers, likes, comments, shares, or other engagement metrics; increased revenue, leads, customers, or business inquiries; any particular ranking or visibility in search results or social media algorithms; or that any individual post will perform at a certain level.

Social media performance depends on many factors outside our control, including platform algorithms, audience behavior, market conditions, and the quality and frequency of content you submit. We will work diligently to create high-quality, consistent content, but results vary.

Section 10aPlatform Limits & Publishing Failures

PostShop publishes to social media platforms through third-party API providers and is therefore subject to the rate limits, quotas, and policies of those platforms and our upstream providers. Some publishing failures are outside PostShop's control. These include platform-imposed rate limits or temporary holds applied to your individual account, account-level restrictions imposed by the platform (such as posting holds on new or unverified accounts, content policy enforcement actions, or account-type requirements for API publishing — for example, certain platforms only permit API publishing from Business or Creator accounts), platform outages or API changes, and capacity constraints of PostShop's upstream API providers.

PostShop does not monitor the delivery status of individual posts on individual platforms. Our publishing pipeline submits each post to your connected platforms through our upstream API provider, and from that point forward, the success or failure of any individual post is governed by the platform and our provider. PostShop is not obligated to detect, investigate, notify you of, retry, credit, or remediate publishing failures of any kind, including failures that result in a post not appearing on one or more of your connected platforms. If you become aware of a missed post and notify us, we will use reasonable efforts to investigate, but no specific outcome is guaranteed. Missed posts do not carry over to future billing periods, and PostShop is not liable for any consequences arising from a post that fails to publish.

Section 11Limitation of Liability

To the fullest extent permitted by law, PostShop's total liability to you for any claims arising out of or related to this Agreement or our services shall not exceed the total fees you have paid to PostShop in the three (3) months immediately preceding the event giving rise to the claim.

In no event shall PostShop be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, whether arising from contract, tort, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

PostShop is not responsible for any actions taken by social media platforms, including but not limited to account suspensions, content removals, algorithm changes, or policy updates that may affect the reach or visibility of your posts.

Section 12Indemnification

You agree to indemnify, defend, and hold harmless PostShop and its owners, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to: (a) content you submit to PostShop that infringes on the intellectual property or other rights of any third party, including any claim that the content infringes a copyright, trademark, or right of publicity, or that it was captured, used, or published without a required license, release, or consent; (b) your breach of any term of this Agreement; or (c) any misrepresentation by you regarding your authority to grant access to your social media accounts or to use the content you submit. This obligation survives the termination of your subscription.

Section 13Privacy & Data

Your privacy is important to us. Please review our Privacy Policy for complete details on how we collect, use, store, and protect your personal information.

We collect and store the following information as part of providing our services: your name, business name, contact information, and location; photos, videos, and text you submit to your PostShop number; voice and tone profile information you give us at signup or on your dashboard, and, unless you switch it off on your dashboard, the captions already published on the accounts you connect; payment information, which is processed and stored securely by our payment processor and does not include full card numbers in our systems; the details of any book you add, as described in Section 8b; and consent records, including timestamp at the time of agreement.

We use your information solely for the purpose of delivering and improving our services, and we use the campaign record described below solely to decide where we advertise. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates. We do not sell, rent, or share your personal information for marketing or promotional purposes. We use third-party service providers only to the extent necessary to operate the service.

If you arrive at PostShop through a link in one of our own advertisements, we record which campaign and advertisement that link identifies, together with your account when you sign up. We read this from the link itself, not from cookies or tracking pixels, and we do not send your personal information to advertising platforms.

We retain your consent records, including your agreement to these terms and timestamp, for three years or one year after your subscription ends, whichever is longer, as required by California law. Upon cancellation, we will disconnect from your social media accounts within 30 days. Your post history and account records are kept during your subscription and after it ends, so that we can answer questions about the work we did for you, including in the event of a dispute, for as long as they may be needed for that purpose, which may be indefinitely. Photo and video files for a published post are archived approximately 30 days after publication: a copy is moved to a cloud storage folder kept for your account, shared by link so that your published-content export can display it, and the working copy is deleted from our media host. Archived media is kept on the same basis as your post history. Media for a draft you set aside or allow to lapse is deleted at that point and is not archived. We are not a storage service, and you should keep your own copies of anything you send us.

Section 13aSMS Messaging Terms

This Section applies to accounts that receive text messages from PostShop. As described in Section 1a, accounts located outside the United States are not issued a PostShop number and receive no text messages from us; for those accounts this Section has no application and notifications are delivered by email instead.

By providing your phone number to PostShop during signup and checking the SMS consent box, you agree to these SMS terms, which are in addition to and consistent with our Privacy Policy.

Consent. You expressly consent to receive recurring automated and manually-sent service-related text messages from PostShop at the phone number you provided. Consent is not a condition of any purchase.

Service Messages. PostShop will send you transactional and service-related text messages, including welcome confirmations, submission receipt confirmations (confirming we received your photo or video), post-approval requests, account notifications such as payment reminders and plan changes, and inactivity reminders. PostShop does not send marketing, promotional, third-party, or affiliate content via SMS.

Message Frequency. Message frequency varies with how often you send us content. Every account is on pre-publish approval, so you receive one message per draft awaiting your approval and one confirming when each approved post is scheduled to publish, plus occasional reminders. At typical posting volumes that is around 60 to 80 messages per month.

Opt-Out (STOP). You may opt out of text messages at any time by replying STOP to any message from your PostShop number. After you send STOP, we will send one final confirmation message and then cease all non-essential SMS communication to that number. Opting out of text messages does not cancel your subscription or stop us from publishing posts on your behalf — it only stops outbound text notifications. To cancel your subscription, see Section 4 of these terms.

What opting out means in practice. Every post requires your approval before it publishes, and approval requests are among the messages that stop when you send STOP. Drafts awaiting your decision continue to appear in the Drafts area of your dashboard and may be approved there, but you will not be prompted, and any draft you do not act on lapses on the schedule in Section 8. If you want to stop text messages but continue receiving prompts, tell us and we will switch your account to email notifications instead.

Help (HELP). For help, reply HELP to any message from your PostShop number, or email us at hello@postshop.live.

Message and Data Rates. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Consult your mobile carrier for details.

Supported Carriers. SMS service is available on major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and other participating carriers.

Mobile Information Sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates. See our Privacy Policy for full details on how we handle your information.

Section 14Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under this Agreement where such failure or delay results from circumstances beyond the party's reasonable control, including but not limited to natural disasters, acts of government, internet or telecommunications failures, social media platform outages or policy changes, power failures, cyberattacks, pandemics, or other events of similar nature. If a force majeure event continues for more than 30 consecutive days, either party may terminate this Agreement upon written notice.

Section 15Changes to the Service & to These Terms

Improvements take effect when released. We repair, improve and add to PostShop continually. Repairs, security fixes, new features, and any change that adds to or improves what your plan provides take effect when we release them, without advance notice. The same applies to a change to these terms or to our Privacy Policy that describes a new feature, clarifies wording without reducing your rights, or is required by law.

Reductions get 30 days’ notice. If we remove a feature, materially reduce what your plan provides, or change these terms in a way that reduces your rights, we will notify you by text message or email at least 30 days before the change takes effect. If you do not agree with it, you may cancel your subscription before it takes effect.

Changes outside our control. Where a feature depends on a social media platform, store or other supplier that changes or withdraws what it offers, or where a change is needed for security or legal reasons, we may not be able to give 30 days’ notice. In that case we will tell you as soon as we reasonably can.

Changes take effect on the date stated in our notice or, where no notice is required, when the updated terms are posted on this page. Your continued use of the service after that date constitutes your acceptance of the updated terms.

Section 16Governing Law & Dispute Resolution

Governing Law. This Agreement is governed by the laws of the State of California, without regard to its conflict of law provisions.

Informal Resolution First. Before initiating arbitration or any formal proceeding, both parties agree to first attempt to resolve any dispute informally. To begin, you must send a written description of the dispute to hello@postshop.live, and PostShop will send any notice to the contact information on file for your account. Both parties agree to negotiate in good faith for at least 30 days from the date the notice is received. If the dispute is not resolved within that period, either party may proceed as described below.

Binding Arbitration. Except for the matters described under "Exceptions" below, any dispute, claim, or controversy arising out of or relating to this Agreement or the PostShop service — whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory — that is not resolved informally shall be resolved exclusively by final and binding arbitration, rather than in court. The arbitration shall be administered by JAMS under its rules then in effect (the JAMS Streamlined Arbitration Rules for disputes of US$250,000 or less, and the JAMS Comprehensive Arbitration Rules for larger disputes), as modified by this Agreement. The arbitration shall take place in Los Angeles County, California, or, at your election, by telephone, by video, or based solely on written submissions where the rules permit. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or part of it is void or voidable. Judgment on the award may be entered in any court having jurisdiction.

Class Action and Jury Trial Waiver. You and PostShop agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, representative, or private attorney general action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. You and PostShop also waive any right to a trial by jury. If a court decides that applicable law prevents enforcement of any part of this paragraph as to a particular claim or request for relief, then that claim or request (and only that claim or request) shall be severed and may be brought in court, while all other claims shall remain subject to arbitration.

Mass and Coordinated Arbitration. If 25 or more similar demands for arbitration are submitted against PostShop by or with the assistance or coordination of the same or coordinated counsel, or in a coordinated manner, the parties agree these demands shall be administered in staged batches of no more than 50 demands at a time, with a single set of filing and administrative fees per batch and one arbitrator per batch, to promote efficiency and control costs. The parties shall cooperate with JAMS and one another in good faith to implement this batching process and may use a bellwether or test-case approach before the remaining demands proceed. Any applicable statute of limitations shall be tolled for demands awaiting their batch.

Exceptions. Nothing in this Section prevents either party from (a) bringing an individual claim in a small claims court of competent jurisdiction, or (b) seeking injunctive or other equitable relief in a court of competent jurisdiction located in Los Angeles County, California, to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or to enforce confidentiality obligations. For any matter not subject to arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.

Your Right to Opt Out of Arbitration. You may opt out of the arbitration and class-action waiver provisions of this Section by sending written notice of your decision to opt out to hello@postshop.live within 30 days after you first accept this Agreement. Your notice must include your name, the email and phone number associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, or if the arbitration agreement is found not to apply to you, you and PostShop agree to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California, for all disputes. Opting out of arbitration has no effect on any other part of this Agreement.

Section 17General Provisions

• Entire Agreement: This Agreement constitutes the entire agreement between you and PostShop and supersedes all prior communications, representations, or agreements, whether written or oral.
• Severability: If any provision of this Agreement is found to be invalid, void, unenforceable, or illegal, the remaining provisions shall remain in full force and effect.
• Assignment: You may not assign or transfer your subscription or this Agreement without our written consent. We may assign this Agreement in connection with a merger, acquisition, or sale of assets.
• No Waiver: The failure of either party to exercise any right under this Agreement shall not be deemed a waiver of that right, and no waiver, whether written or oral, express or implied, shall be binding on any subsequent occasion.
• Notices: All notices under this Agreement may be sent via text message to your PostShop number, via email, or via postal mail to the address on file.
• Binding Effect: This Agreement shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

Section 18Contact Information

For questions about your subscription, these terms, or to cancel your service, contact us at:

• Dashboard: Sign in at postshop.live/login and use Get help or Plan & billing
• Text: Send a message to your dedicated PostShop number, where one has been issued to you
• Email: hello@postshop.live
• Website: postshop.live

Based in Los Angeles, California